Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Confetti Sweethearts relationship with you in relation to this website.
The term 'confetti sweethearts' or 'us' or 'we' refers to the owner of the website.
The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
  • Shop Policies
  • Cancellations:
     All cancellations must be made within 1 hour of purchase. Your order will be started after this time. If you would like to cancel after this time I'm afraid a refund cannot be given.

    Alterations to All items:
     All alterations must be made within 1 hour of purchase. Your order will be started after this time. If you would like to make any alterations, you will be charged for them again.

    Custom/Bespoke & Personalised items cannot be returned under any circumstances. It is in your interest to order a sample to check you are happy with the item(s)

    Returns On Non-Personalised items:
    If you receive the item and in the unlikely event you are not happy with it, please contact me within 3 days of receiving the item. Buyer pays return postage within 7 days of receiving the item. In an unused condition. Once item(s) is received you will receive a refund. It is in your interest to order a sample to check you are happy with the item(s)
    Order not arrived:
    Unfortunately on the rare occasion an order may get lost in the post. It may have got delayed, but if it is over due, please get in touch so we can solve the issue.
    Order Damaged on arrival:
    If your order has been damaged in the post please get in touch so we can solve the issue.